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Shipping & Returns

Return: If you are not completely satisfied with any product, you may return the items for a credit or refund within 15 days of invoice. All returns must be in the original packaging with manual and warranty card. Customer is responsible for shipping charges plus insurance (if applicable) when returning good/s to us. All incomplete returns (missing parts) or made after 15 days of invoice are subject to a minimum 15% restocking fee. Please contact: sales@solarnailsupply.com or call: 803-319-4103 to obtain a return authorization. Do not send return C.O.D. Non-Returnable Product: Special Order, custom Order, and private label products are not returnable. Special or Private Label Order: 30% of total order will need to deposit for private label order and special order. The deposit will not be returned if you cancel the order. Payment: We accept PayPal (Visa, MasterCard, American Express, Discover), Prepaid (Money Order, Check) and Wire Transfer Fund. Freight: Flat rate $12.00 will be added at the time of check out if ORDER IS UNDER 100.00. Please call to ask for shipping rate for HEAVY EQUIPMENTS- SOLAR NAILS WAREHOUSE- 201 Columbia Mall Blvd, Ste 193, Columbia, SC 29223
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